Return Policy

At Cottera Store, your satisfaction is our top priority. If you’re not completely satisfied with your purchase, we offer an easy return and refund policy:

• Return Eligibility: You may return items within 7 days of delivery. Items must be unused, unwashed, and in original packaging with tags intact.
• Non-Returnable Items: Products purchased on sale, under clearance, or customized stitching are not eligible for return or refund.
• Return Process:
• Email us at info@lightcoral-barracuda-212036.hostingersite.com with your order number and reason for return.

Our team will verify and guide you on return pickup or courier.

Once received and inspected, we will initiate the refund or exchange.

• Refund Method: Refunds are processed within 7 working days via the original payment method or bank transfer for COD orders.
• Exchange Option: You can also request an exchange for size or product type (based on availability).

We value your trust and aim to provide a shopping experience that’s worry-free.